Anti-Spam Policy

Effective Date: February 2026

Last Updated: February 3, 2026

Our Commitment to Compliance

kucamu is committed to maintaining the highest standards of SMS marketing compliance and respecting subscriber rights. This Anti-Spam Policy outlines our practices and the measures we take to prevent spam and ensure legal, ethical SMS communications.

1. Consent & Opt-In

Our Standards:

• We only send SMS messages to subscribers who have explicitly opted in to receive communications
• All opt-in processes include clear disclosure of message frequency and potential data rates
• We maintain detailed records of all consent obtained
• Double opt-in is recommended for all clients when feasible

2. Easy Opt-Out

Subscriber Rights:

• Every SMS message includes clear instructions for opting out (typically "Reply STOP to unsubscribe")
• Opt-out requests are processed immediately and automatically
• No further messages are sent after opt-out, except for a confirmation message
• Subscribers can opt back in at any time through the same process

3. Message Content Standards

We Ensure:

• All messages clearly identify the sender (your brand/company)
• Content is relevant to what subscribers opted in for
• No misleading or deceptive content
• Compliance with TCPA, CTIA, and carrier-specific guidelines
• Appropriate message frequency to avoid subscriber fatigue

4. Carrier Compliance

Technical Standards:

• Full compliance with all major carrier requirements (AT&T, Verizon, T-Mobile, etc.)
• Proper registration of phone numbers and campaigns
• Maintaining excellent sender reputation scores
• Regular monitoring for deliverability issues
• Immediate action on any compliance violations

5. Data Privacy & Security

Protection Measures:

• Subscriber data is stored securely and never sold to third parties
• Access to data is restricted to authorized personnel only
• Compliance with applicable data protection regulations
• Regular security audits and updates

6. Prohibited Practices

We Strictly Prohibit:

• Sending messages to purchased or scraped lists
• Sharing subscriber lists with third parties
• Sending messages outside of permitted hours (8 AM - 9 PM local time)
• Excessive messaging frequency
• Deceptive or misleading content
• Messages containing prohibited content (illegal products, hate speech, etc.)

7. Violations & Enforcement

If we become aware of any violation of this policy or applicable laws:

• Immediate investigation will be conducted
• Offending campaigns will be paused immediately
• Corrective action will be taken
• Client will be notified and consulted
• We reserve the right to terminate services for serious or repeated violations

8. Reporting Violations

If you believe you've received spam from any campaign we manage, please contact us immediately:

• Email: support@kucamu.com
• Subject Line: "Spam Report"
• Include: Phone number, date/time of message, and message content

We take all reports seriously and will investigate within 24 hours.

9. Updates to This Policy

We may update this policy periodically to reflect changes in laws, regulations, or our practices. The "Last Updated" date at the top indicates when the policy was last modified.

10. Contact Us

For questions about this Anti-Spam Policy or our SMS practices:

• Email: support@kucamu.com
• Website: kucamu.com